testimonials


We are a small business and depend on our reputation for outstanding quality and customer service.


Heather and her husband made a custom ring for me. She is straight-forward and has a lot of experience. She made sure I got the look I wanted while also making sure the ring was durable enough to wear everyday. I have had jewelry made elsewhere, and the ring kept breaking because it was too fragile for everyday use. Glad that Heather knew how to make a beautiful and strong ring.
— Alisa G. San Rafael, CA

Professional and courteous. Same day resize and super knowledgable. Would come back again.
— James W. Cupertino, CA

I have been going to Villa Jewelers for years to get all my rings and jewelers cleaned and checked, they are always so nice and very reasonable, sometimes I go in there just because I have a necklace that’s in knots, they always take their time to help me.
— Cindy D. San Rafael, CA

We went to five jewelers looking for wedding rings. Heather was the most helpful and professional. The rings we wanted were not available, but Heather helped us find a match and got them delivered on short notice.
— Dennis P Berkeley, CA

Went in to have a pendant fixed and a new watch band put on a watch. Service was quick and efficient and they could not have been nicer. Five stars!
— Tammy W. San Rafael, CA

I brought my grandmother’s ring here to be re-set and resized. I had a very limited budget to alter the ring but Villa Jewelers worked with me and were so kind and professional through the whole process. When I went to pick up my ring today I was blown away by how amazing it looked- I couldn’t believe it was the original stone I had brought in! I was totally impressed with their work and very grateful I found them (via Yelp of course!).
— La Fuzz J. Tiburon, CA

I like to support local Mom & Pop businesses and Villa Jewelers definitely falls into that category. Heather and William are down-to-earth friendly and helpful. I needed some jewelry repair and they did a very nice job. They also gave me some good advice about some estate jewelry I received. Will be going back!
— Mari A. San Rafael, CA

I have nothing but good things to say about this jewelry store! I walked in on lunch break with a few questions about a ring I had bought at an estate sale. They were so helpful. Just because they were so nice and friendly, I brought my fiancé back later to be sized for his wedding band and ordered it. It came in well before expected but it was a little too small. They quickly resized it while we waited! I will definitely bring all of my business here in the future. And I’ve been hinting to my fiancé to buy all of my jewelry here from now on! Great little store with beautiful new and antique pieces.
— Kara P. Santa Rosa, CA

My fiancée and I came to Villa Jewelers to design an engagement ring for her (before the fact). Heather walked us through the steps of finding a diamond, designing the setting, and was very accommodating to our wishes and desires. The price was reasonable and at no point did I feel like I was being taken advantage of or pushed into a purchase. The ring came out BEAUTIFULLY, and I do mean gorgeous. Though my fiancée basically designed it, she was shocked when I proposed because it was even more beautiful than she had imagined.

Heather provided CAD drawings of the ring before sending it into full production, which was good because it allowed me to verify that we were on the right track. From start to finish, the whole process took about 3 weeks.

Highly recommend Villa. It’s a family owned and run business, and they are very good at what they do!
— Max M. Mill Valley, CA

Heather helped me find a sweet and unique anniversary gift for my wife (who has everything) and provided a perfect resizing a few weeks later! I love the local vibe and her attention to detail! A must visit if you’re going downtown!
— Vince D. Mill Valley, CA

Went there yesterday for the first time—-very impressed! Super fast high quality service. I will definitely be returning. What a local gem!
— Parveen B. San Rafael, CA

I bought a ring for my girlfriend here and Will was very helpful. I found this place from the reviews here on Yelp. I knew with a 5 star rating and such great commentary this was the place for an important purchase. So much so that I purchased another with assurance it would be of the same great quality and excellent personal service.
— Scott C. Sammamish, WA

Villa Jewelers is the closest you will ever get to the old fashioned jewelry store where you knew the owners well, they did their own work, gave you special prices, took in your repairs and fixed what other jewelry stores of today couldn’t do, or wouldn’t do, gave you personal advice on any kind of jewelry and always made you feel very secure and welcome in their store.

I have even been told by another jeweler in Marin, that Will, the owner of Villa, along with his wife, Heather, is the most skilled jeweler of any in Marin. From all of my experiences, which are many, I believe this to be true.

Villa has a wonderful selection of new modern jewelry and estate jewelry which they have either purchased or taken in on consignment. It is so much more interesting than a more modern jewelry store. Their knowledge of diamonds is the best, along with their ability to find whatever you want or design whatever you want.

I can’t say enough to describe how special they are.
— Nancy D. Mill Valley, CA

We went to several places, department stores and mall stores, and we just didn’t feel good about what we saw. We drive by Villa Jewelers all the time and decided to try them. Heather walks you through the whole process, from choosing to sizing, and she is right up front with her advice. We had a budget and she kept us under. We walked away feeling good about what we bought. Outstanding on-site workmanship. Good people.
— John S. San Francisco, CA

I love Villa Jewlers. They took a 90 year old diamond set from my Great Grandma’s earring and made it into my wedding band. Everyone loves it and boh Heather and I designed it together with some ideas I had and she really led me down the right path. I love it so much as a reminder of my love with my husband!
— Lindsay H. San Rafael, CA

We recently moved to Marin from San Francisco and I had no idea who to go to when I needed a diamond replaced in my engagement ring. I visited 2 places I found on Yelp and let’s just say I am thrilled that I went with my instinct and chose Villa Jewelers.

My ring is breathtaking - newer and better than it was before! The owners were kind and attentive and incredibly insightful about my options. They went above and beyond in their craftmanship and customer care - I will go back with our wedding rings to have those resized.

I can highly recommend this local jeweler.
— Alex T. San Francisco, CA
Villa has a really interesting mix of estate and new jewelry, all in a nice setting with a great host. I went in just for a watch battery after an atrocious time with a nearby jeweler who was way overcharging for watch batteries, and Villa took care of it on the spot for only 15 bucks. I will be back when its time for a nice piece of interesting jewelry.
— C K. Kentfield, CA

Great for watch battery replacement. I called ahead to make sure they had time to replace the battery on my basic Fossil watch. They said I could come in right away. I drove over, put 6 minutes on the meter and browsed their lovely jewelry collection while they replaced the battery. A few minutes and $15 later I left with my once-again-working watch! Nice little shop with excellent service.
— Amy S. San Francisco, CA

I went in yesterday to get a necklace fixed. I said I could come back and pick it up but Heather said it would only take a few minutes if I wanted to wait. It was incredible to watch her work so fast and efficiently. My necklace is like new and I love being able to wear it without worrying if the clasp will break again. Heather put extra measures in place so this wouldn’t happen. I highly recommend this place and won’t be going anywhere else. Bring change because there is only metered street parking.
— Susan C. Novato, CA

I’ve been going to Villa Jewelers for several years now for jewelry repair, watch batteries, etc. Most of the time I’m in and out in a few minutes, but even if I have to leave the piece there, I’m always able to pick it up the next weekend. They’re the nicest and most accommodating people. VERY easy to work with, true professionals.
— Jody R. Mill Valley, CA
I’m a new customer at Villa Jewelers and just went in for a repair and some batteries on a few watches. As they were busy when I arrived, I had anticipated just dropping everything off and getting them back in a week or so. Heather stopped what she was doing, took care of all the batteries right then while I waited, gave me an honest assessment of the repairs needed to fix my watch and had me out of there in no time, and at a very reasonable price. I felt appreciated as a customer and would recommend Villa Jewelers to anyone! Great service, nice people.
— Mike H. Novato, CA

I found an vintage engagement ring at Villa Jewelers and found the experience, and customizing they did, to be fantastic. Strongly recommended.
— Adam R. San Francisco, CA

I have gone to Villa for years. I really like the people who run this place, and I will take any repair to them. They have a nice inventory and are really easy to work with. I highly recommend them for new jewelry, estate pieces, and repairs.
— Ann B. San Rafael, CA

I have been using Villa Jewelers for more than 10 years, and I don’t think that I would ever go anywhere else. Will and Heather listen to their customers and then design or find exactly the right piece for them. Will has made several pieces for me including my wife’s engagement ring. I am about to have him make a couple more pieces for me. I trust Will and Heather completely to do an excellent job at a fair price.
— Bob E. Windsor, CA
Over the years I have purchased several jewelry pieces from heather. She has always been very helpful in my selection process and very fair with pricing. I’ve actually brought quite a few friends to her because of the comfortable relationship she has maintained over the years.

Will also does a great job behind the scenes repairing and making custom pieces!
— Brian O. Novato, CA

A real find! Wonderful, friendly and generous customer service. They do GREAT high quality work, while providing personalized, friendly and customer service. I never felt pushed or “sold”, but given trustworthy, grounded, good advice when I asked for it. I feel very lucky to have found them and cannot speak highly enough of them..
— Iona F. Larkspur, CA

Must go place for repair work( jewelry n watches) I was there this morning with my gold bracelet to repair. He did it for less than $10 & I asked if he can polish my ring while I wait. He did it right there. I really appreciate that. Thank you so much. I will recommend this place for everyone. I already told my friends n family about this place.
— Tse S. El Sobrante, CA

The best jewelry store knowledge, skill, service, design, and patience for educating clients before purchase that we have ever experienced. In the last three years we have participated in the purchase of engagement and wedding rings for two of our adult children, rings, earrings, and diamond pendants for ourselves, retrofitting and repairing family pieces from three generations. Heather and Will are low-key, their prices are reasonable, and their workmanship is outstanding. NO, we are not related and this is not an advertisement. This is just a special shop, and we wanted to share this information with others. We will return to Villa Jewelers as need or desire occasions.
— Brian L and Sharon L. Fairfax, California

I took my platinum engagement ring in today to be repaired and I had a great experience. The repair was excellent, fair priced and the turn around was same day.
— Sun I. San Rafael, CA

I recently moved to Marin from New York and brought my wedding ring into Villa Jewelers to have the stone replaced and the shape of the ring altered. Not only did Will, the owner, search out the perfect replacement stone while I was still in New York (we met on a previous scouting trip), but he did an absolutely beautiful job changing the shape to my specifications. He then made a beautiful necklace out of the original stone.

What a wonderful find!
— Ilene A. Mill Valley, CA

I scratched up my platinum engagement ring pretty badly and wanted it fixed. I first took it to one jewelry store in San Rafael and they told me they’d have to send it out, it would be a 2 week turnaround and cost $75.00. Not wanting to part with my ring for that long, I took it to Villa Jewelers. They said could have it back to me the same day for about $40.00. I was thrilled they could do it that quickly and when I went to pick it up, it looked as good as it did when I first got the ring. They also took the time to show me some bands and offer advise about what style of wedding band would compliment my ring.

I will definitely go back there for any and all repairs.
— Gabby W. Novato, CA

I went into Villa Jewelers for suggestions on how to prevent the chain on my pearl pendant from getting twisted. I had no idea how to prevent it from happening, and it was really bothering me. Heather was extremely patient and explained to me what needed to be done. A bale, I believe is what it’s called, was made and attached to my pearl pendant. IT LOOKS GREAT! I had gone into a couple of other stores to inquire about my pendant, but none of them were interested in helping me. I’m so glad I found Villa Jewelers. Thank you, Heather, for being so patient and helpful. I really appreciate your great service!
— Julie C. San Rafael, CA

This is a great, friendly local business. I went in today and William, the owner was working on something and dropped everything to help me out. I was in and out in 15 minutes or so with a smile. I would recommend Villa Jewelers to all my friends.
— Wayne P. San Rafael, CA

Villa Jewelers is family operated; all the work is done on sight. They are knowledgeable, honest and do wonderful work. William does from jewelry repairs to custom design jewelry. They take time to answer any questions you may have. I recommend doing business with them.
— Walter V. San Francisco, CA

I have been a customer of Villa Jewelers for many years and can say without a doubt that it is the finest jewelry store in the Bay Area for many reasons—quality, honesty, workmanship, prices, and owners who have a great deal of knowledge and skill and always willing to give time to help with decisions. Also they always have a wonderful inventory to choose from and the estate inventory they have is just the very best. Take a look, you will not be disappointed.
— Judy D. Larkspur, CA

I have always been pleased by the quality, price, and speed of jewelry repair here. Even delicate badly-damaged pieces have returned to me beautifully restored. I also had them set some odd sentimental stones for me, and I was extremely pleased with the aesthetic choices and quality of the work. They really know their business and always go out of their way to find what you want or need — real old-fashioned style service. On top of all that, they are very honest. Highly recommended!
— Elen Pass B. Auburn, CA

HEATHER IS THE GREATEST! She and her husband run the jewelry shop, have very beautiful pieces at reasonable prices, and I even signed up for a yelp account just to write this concise review (and another shop).

She’s perhaps one of the most honest, front forward person I’ve met. I’ve come to her in the past to get watch batteries replaced, watches checked out, and stop by occasionally to look for pieces for my mom.

It’s really a shame her store got broken into this morning. It really says something about her character that she was still her usual nice and charming self despite having been burglarized that same day.

Stop by and give her some business so that she can recover some of her losses!!
— Albert S. San Rafael, CA

I am completely blown away by the fantastic experience I just had with Villa Jewelers!

I brought in my grandmother’s wedding ring — three diamonds all the same size in a yellow gold setting that was just not my style at all.

I knew I wanted to put it in a new platinum setting, I wanted it to have a vintage feel, and I wanted it to look awesome. But I was otherwise completely clueless. I came in to talk to Heather (with a slightly cynical attitude because I have no experience with jewelry and didn’t want to be taken advantage of due to my naivety).

I could tell immediately that she was very knowledgeable (telling me the pros and cons of various settings I was looking at). She very patiently explained everything to me in a way I could understand. She was so easy to talk to and not at all pushy. Together, we came up with a design and she was upfront about all the costs for various things I was considering before I made any decisions.

She followed up with me by email and patiently answered all of my many, many questions. She created a digital image (CAD) of the ring design and sent it to me before getting the wax grown and then casting the ring. It was EXACTLY what I wanted. It was so helpful to be able to see the image beforehand, and I really felt like I was part of the entire process.

Her husband Will expertly crafted the ring with incredible precision and attention to detail. He even went out of his way to buy a new tool to achieve the specific engraving elements I wanted.
I’m not gonna lie, my ring is ridiculously gorgeous. I’m thrilled with the result! They absolutely exceeded my expectations. Heather was a pleasure to work with from start to finish. By the end I felt like I wanted to take her out for a drink! It’s so refreshing to go to a business like this where the owners clearly care so much about the quality of the work they do. I’ll be back!!!
— Laura B. San Francisco, CA